Sweden's largest survey on product information, surveying how technical information is important for being able to utilize today's complex products, has been completed. This information is assessed as becoming increasingly important in the future. Fewer than half are presently satisfied with how fast they find the information they seek.

Many employees at Sigma Kudos have experience from working in agile projects. However, like with any work method, it is important to review and rework them after some time in order to avoid getting stuck in possible inefficient behavioural patterns. For these reasons, Sigma Kudos has initiated a project together with six students from the IT University in Gothenburg. The aim of the project is to have a method that will describe the best practices for developing customer documentation when working in agile projects.