How KidsPeace Strengthens Connection and Retention with Kudos

Case Study
Healthcare Services
KidsPeace

About

KidsPeace

KidsPeace is a longstanding provider of mental and behavioral health services dedicated to giving hope, help, and healing to children, adults, and families. With more than 140 years of experience and operations across seven U.S. states, KidsPeace supports its communities through residential treatment, educational programs, hospital care, foster care, and a range of therapeutic services.

Industry

Healthcare Services

Kudos Programs

Location

United States

Size

2,000+ Employees

The Challenge: KidsPeace’s mission-driven work is deeply meaningful but emotionally demanding. Teams are spread across multiple states and include many frontline, non-desk, or remote roles. Leaders struggled to consistently recognize staff, reinforce values in everyday work, and help associates feel seen, supported, and connected to the broader organization.

The Solution: KidsPeace introduced Kudos as a simple, accessible way to make recognition part of daily work. By integrating Kudos into onboarding, encouraging peer-to-peer recognition, and having leaders model consistent appreciation, KidsPeace created a shared space where associates across roles and locations could recognize one another in real time.

The Results: Since implementing Kudos, KidsPeace has seen measurable improvements:

  • 90% platform activation rate for Kudos
  • Over 95% recognition reach across the organization
  • Recognition happening regularly across departments and locations
  • Significant reduction in nurse turnover (from ~15% to ~4%)
  • Associates report feeling more valued, connected, and appreciated in real time  

Recognition has become a practical tool for supporting morale, strengthening connection, and helping teams stay motivated in demanding work environments

Impact: KidsPeace’s use of Kudos isn’t just about technology it’s about creating a culture where appreciation is visible, regular, and meaningful, contributing directly to improved engagement, teamwork, and retention in some of the organization’s most critical roles.

Working with the Client Success Team at Kudos has been a genuinely great experience. They consistently listen to our needs and respond with thoughtful, effective solutions tailored to our workforce.

Jessica Huaman

Communications and Engagement Specialist, KidsPeace

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How KidsPeace Strengthens Connection and Retention with Kudos