Ubay Builds Exceptional Culture with Kudos

Case Study
Financial Services
United Bay Community Credit Union


United Bay Community Credit Union

Ubay is a member-owned, not-for-profit financial institution.


Financial Services

Kudos Programs


Bay City, Michigan (HQ)


<250 Employees

The leadership team at United Bay Community Credit Union (Ubay) has always valued positive workplace culture.

They know that the right culture will drive Ubay to fulfill its mission to build and foster the financial well-being of the community it serves. With an updated company mission and vision in place, along with new core values that resonate with and support the company’s growth plans, Ubay is all-in on building a culture that will drive its success.

Ubay has partnered with Kudos to keep their core values remain top of mind. Every recognition message sent on Kudos must be connected to a core value. Employees know that if they live by Ubay’s core values, their colleagues and leaders will notice and recognize them using Kudos.

Kudos has helped us improve our employee retention and performance. Employees really lift each other up on Kudos and appreciate when their managers recognize them publicly.

Michelle LaClair-Ziembo

Human Resources Manager

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Ubay Builds Exceptional Culture with Kudos