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Frequently Asked Questions

 

Who is the Super Admin?

The Super Admin is the owner of the account and is the only administrator who can change credit card details or close the account. Later, in the Account Settings, you can set other users as administrators who can help you manage the site.

Is my data safe and secure?

Our state-of-the-art system uses environment servers protected by biometric locks and 24-hour surveillance. Our network is protected by an enterprise-class firewall, and all Kudos plans include 256 SSL encryption to keep your data safe. In addition, our system also includes additional security features at the Account and User level.

Can I create a new Kudos account for myself?

Setting up your individual Kudos account requires the Kudos Administrator in your company to add you to your organization's Kudos account. If you have not received an email to set up your Kudos account, please contact your company's internal Kudos administrator to get more information.

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